WaterBlogged

Check another one off the list

Posted on Dec 23, 2008 by Jamie

Doesn’t it seem like the Big get bigger and the Small – well, they seem to hang in there for a while…until the Big decide they want to eat them for lunch! If you live in the metro Atlanta area, I’m sure you’ve heard of Blue Ridge Mountain Water – after all, they were Georgia’s second largest bottled water company. That is, until last Monday morning when Crystal Springs, Georgia’s – in fact, the nation’s – largest bottled water company, walked in and told everyone they were the new owners. That’s right: Crystal Springs Water Company acquired Blue Ridge Mountain Water in a deal that went into effect Monday December 15, 2008.
While this is good for Crystal Springs, how will it affect the Blue Ridge Mountain Water customers? Will customer service be the same? No. Will deliveries be the same? No. Routes will have to be merged to become more efficient and data from one computer system has to be converted so it can be imported to the new system. Not to mention the merging of two completely different corporate cultures!
If you have ever been with a large water company it can be obvious they are oftentimes disconnected from the needs of their customers. Fontis, on the other hand, values each and every one of our customers. So whether it’s bottled water, coffee service, water filtration or all three, Fontis Water is dedicated to offering the highest quality products possible with unmatched customer service.
Give us a call today. We will be happy to help you set up a new account.

Tagged: crystal springs, blue ridge mountain water, fontis water, bottled water, atlanta bottled water companies

Comments

Augusto Lopez said:

It is a shame. The small companies continue to disappear. I worked with Blue Ridge personally and they were a great bunch of people.

Anonymous said:

Very well said.....it is time to refocus on the customer!

Barbara Diaz said:

I worked for Blue Ridge and its true...we were called in on Friday 2 wks before Christmas and told to pack up and go home!! What ashame..I worked there for 8 years and alot of single moms lost their jobs...not to mention older employers that will find it hard to get another job.

Anonymous said:

From friends I know who use to work at Blue Ridge, they said if Crystal Springs didn't step in to buy the business ALL the employees would be without jobs..At least the Route Drivers were able to be hired by Crystal Springs and keep working. Damn Economy !